Friday, May 25, 2007
Cable and Other Guys #3
Since I whined about Comcast last time, it only seems fair that I share my most recent experience. My job is changing to a virtual position and as such my company is providing me internet access through Comcast. Our appointments were scheduled - mine was for the afternoon. Except that this morning about 9:30 the guy called to ask if I was home. I told him I had been told I was 1pm to 5pm so no, but I could get home in an hour. He graciously agreed to wait. He appeared, set up my internet (and cable since my apartment only supports one provider at a time), made sure the connections worked even though the router was not provided by Comcast and then politely left. It was a great experience.