Dear Cell Phone Store Employees,
I apologize in advance, since I fiddled with my mother's cell phone and pointed out that since she could access the internet, and download apps, she could probably access her email on her existing (if relatively old flip) phone. She did already make one trip to find out about her choices, but the sales person tried to fit her with a Cadillac smart phone with a ginormous data plan and she walked right out the store and continued on with her flip phone. Hopefully, you'll be able to talk her into something mid-range now. Best of luck to you.
The Daughter She So Rarely Listens to, but Now That I've Suggested This, Well, Sorry Again.