One of the interesting things with the rise of so many websites employing an AI chat bot who follows you around the site offering to help, even though typing up your question is not often faster than just clicking through the pages, is they attempt to mimic sounding human. They attempt it by being overly polite and friendly. Imagine if you entered a store and a store employee offered to help and you said no I'm fine, and then you turned the corner around an aisle and there they were again. It would be weird. You would consider leaving the store without your items.
I also once asked the chat bot to help and it told me my question required a human, which it then offered to summon for me. That summoning took so long the chat session timed out and kicked me off the site.
One of my friends has bemoaned the ride of every site on earth asking you if you forgot something when most times you knew you hadn't checked out. Had intentionally not checked out.
Today I woke up to an email with the subject line, Don't leave. First, it was weird because it was a website I had not logged into. Of course I know they track you more ways than that, but I had hoped the social fabric was such that we could pretend they don't know who I am. Second, I found the answer to my question. I left because I was done. I'm not mad at anyone or anything, but our interaction has come to an end. But apparently now the clingy chat bot will follow you off the site to, to beg you to come back.
I really hope stores start to re-evaluate how obnoxious and hard they've made using their sites for anything. Full disclosure, the site that followed me was my vet's site. A site I am usually not required to make any transactions on, short of arranging a vet appointment.
Modern day shopping. Full of chat bots coded to be clingy and annoying.
